It feels like a bargain furniture outlet, because that's what it is. The selection is nice, but I don't expect our new couch to last more than about 5 years. I know a lot of this is out of their control, but we we waited 6 months before our couch came in. We ordered in November, were told it would be in by January. It didn't. Then we were told March. Still didn't come in. And then about the middle of April we finally got it. It wouldn't have been that big of a deal if they had offered us some sort of credit or discount or something like that. But I think since they knew they had my money that they didn't need to worry about it. Just felt a little taken advantage of.

Very friendly staff that showed us just what we were looking for. Now to bring my mother-in-law back to pick the one she wants.

Very friendly and great customer service.

Nice store. Great variety and layout. Helpful and knowledgeable staff.

I ordered the bladewood zero wall recliner. That's not what I got. I got a rocker recliner and it's also not a wall hugger. My recliner looks nothing like the pictures. Not happy at all! If I would have wanted what I got, I would have ordered it!