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Extra 10% off with code: BONUS10
COVID-19 UPDATE
FREE Drop Off Available on All Items*
*Extra 10% savings can be applied to sale prices on your purchase today and qualifying amount applies to merchandise only, not applicable taxes, protection plans or delivery charges. Offer not valid on the following items: advertised items, Smart Buys, clearance items and mattress purchases. No adjustments on previous purchases. Offer expires 10/22/20. See associate for details.
A Message from the CEO
Thank you for your business throughout the years. Over the past 40 years in business, we have always placed a priority on the well-being of our team members and customers. We understand the growing concern regarding the outbreak of the new coronavirus (COVID-19) and that it is increasingly impacting our communities. Our heartfelt thoughts go out to all of those who have been affected by this disease.
We are actively monitoring public sources of information and guidance, including the CDC and the World Health Organization, as well as working with local health departments to ensure that we are taking the necessary precautions for your well-being. I want to personally share out the extra sanitation processes we are taking in our showrooms, our warehouses, and with our delivery teams, to provide for the health and safety of our team members, our customers and the community.
SHOPPING WITH US
We strive to provide a clean and safe store for our customers every day. With the circumstances, we have developed additional sanitation protocols and are taking extra cleaning measures throughout the day to ensure your safety. We are providing hand sanitizer in our showrooms for our customers when they enter our store. We also practice social distancing of six feet as recommended to us by the Centers for Disease Control. When appropriate, common areas, door handles, countertops, computers, credit kiosks and other surfaces are being disinfected with increased frequency throughout the day. We also installed sneeze/cough guards at transaction locations to serve as a physical barrier between customers and team members. We have increased the restroom cleaning and disinfecting cycles. And, our team members are being asked to wash hands frequently throughout the day and to apply hand sanitizers as necessary.
CONNECTING WITH OUR TEAM MEMBERS
We have educated our team members on our extra sanitation protocols and they will be happy to explain what we are doing if you have questions about your shopping or home delivery
PREPARATION OF YOUR FURNITURE
In our warehouses, we are applying the same sanitation protocols with warehouse equipment that our team members use during the handling of your furniture.
RECEIVING DELIVERY OF YOUR FURNITURE
For Home Deliveries we encourage a Contactless Delivery option when possible and where available. Contactless Delivery includes Free Drop Off or Drop Off Delivery services, where the delivery team will bring the items to your front door, garage, apartment lobby, or hallway in front of your apartment. For in-home deliveries, our teams are taking extra measures to prevent any unintentional spread of illness. As with stores and warehouses, they will be using hand sanitizers and disinfectant wipes between deliveries and will be disinfecting their interiors and exterior handles of their vehicles as appropriate. They will have gloves, shoe protectors, and will be requesting six feet of social distancing when in your home.
OUR CUSTOMERS
Each of our teams have been coached on these extra preventative measures and they will be communicating with leadership regularly.
Finally, we have been steadfast in providing guidance to our associates. We are frequently reminding our associates to stay home if they are sick, wash their hands, use hand sanitizer, clean their personal work spaces, and otherwise to exercise precautionary measures.
Again, the health and welfare of our customers while shopping in our stores and receiving delivery of your furniture is our top priority. We trust that the measures outlined here will enable you to continue your experience with confidence. We welcome you to visit one of our locations, or if you prefer, you can shop our style, selection, and value online via our websites and via phone.
Thank you for your continued business as we experience these changes together.
Warm Regards,
Jim Heinitz
Chief Executive Officer
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Find Your Comfort
Find a store*Wake Up Happy Promise valid on all premium mattress sets of $798 or more. Please see sales associate for details.
Our Best Price Guarantee ensures no one will beat our prices. In the unlikely event that you find the same mattress advertised for less within 30 days by a local competitor, under the same terms and conditions, just bring the ad to the store. We�ll not only refund the difference, we�ll refund an extra 10% of that difference, just for your troubles. That�s our 110% Best Price Guarantee.
Let our movers do the heavy lifting for you.
Our in-home delivery service is available with any size order for just one low fee, plus, we’ll even set up your new styles for free!
Once you’ve found your perfect styles, our team starts finding the smartest route to get your purchase to you. We know that you’re eager to receive your new items, so we work hard to deliver your purchase in a timely manner and with care. To help us provide you with an exceptional experience, there are a few things you should know.
All of our premium* mattress sets qualify for free White Glove Delivery and in-home set-up. We’ll even take your old one away at no cost and no hassle to you.* We believe in taking the hard work out of getting a better night’s sleep.
Our Best Price Guarantee ensures no one will beat our prices. In the unlikely event that you find the same mattress advertised for less within 30 days by a local competitor, under the same terms and conditions, just bring the ad to the store. We’ll not only refund the difference, we’ll refund an extra 10% of that difference, just for your troubles. That’s our 110% Best Price Guarantee.
It takes time to adjust to your new mattress. Give it at least 30 nights, but if within 120 nights, you decide that your mattress isn’t right for you, we’ll help you find a better sleep solution for a great night’s sleep.
To ensure you can exchange your premium* mattress, you simply need a mattress protector and your original receipt. For the low cost of local delivery, we’ll happily pick up your current mattress as well as deliver and set-up your new one.
†120 Good Night Guarantee is only valid with the purchase of a mattress protector, purchased at the store at the time of the mattress purchase. Premium mattresses* of $799 or more. After 30 days and before 120 days from the date of original purchase, customer can exchange or return any premium mattress over $799. For all 120 Good Night exchanges, local delivery costs apply and include removal of previous mattress and delivery and in-home set-up of the new mattress. Any old mattress will be picked up with the delivery of a new mattress or mattress set. 120 Good Night Guarantee does not apply to clearance mattresses, floor models, classic or adjustable bases, pillows, sheets, top of bed, mattress & pillow protectors. ‡Best Price Guarantee: Customer has 30 days from the date of invoice to bring a local competitor’s ad to the store. Best Price Guarantee does not apply to clearance mattresses, vendor roll backs or rebates, special purchases, promotional items or discontinued merchandise. ±White Glove Delivery is available based on store geography and customer proximity to store. Free delivery, in-home set-up, and removal is available on all mattresses above $799. If mattress set is under $799, delivery costs may apply. Any old mattress will be picked up with the delivery of a new mattress or mattress set.
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