Fargo

Their clearance section is huge! I've never seen such a large clearance section. The entire warehouse is much larger than you think when you drive past. It's also quite clean. The sales people weren't too pushy. It was a pretty decent experience to shop here. It's a little difficult to navigate, especially if you're in a wheelchair.

Overall, the experience was good. The in store buying process was good. The associate was nice and friendly. Not pushy (except for their warranty). I get it but, we don’t have to say no 3 times. The issue started when we were told it would be 2 weeks (which was shocking). Ended up being almost 5 weeks before we got our couch. Being told, it’ll be a few days multiple times. Just be up front. That would’ve been better. Lastly, the delivery team was below average to put it nicely. They showed up early which was awesome except, they didn’t have a clue how to move in a tight area. Made me sign a no damage waiver. Which, wouldn’t have been an issue if they knew what they were doing. I had to direct and help them for over half of it. And one point the guy said, we can’t do this unless you remove your railing. I know it’s a big couch and tight corner but, take a second and look. If I would’ve known this before, I would’ve picked it up myself and saved the $140 for delivery and setup. They were nice but didn’t want to listen. And no damage was done. Overall, if you need to buy something, I’d recommend picking it up and installing yourself. The store staff is great. The delivery guys, not that much… thanks.

We walked in to browse for new couches for my mom. Very nice selection, great deals, and amazing hospitality. Britney was fantastic to work with start to finish. Not pushy at all on sales or warranty. We felt we were in control the entire time, as it should be. Delivery was delayed by an hour but customer service called right away to ket us know that and apologized for the inconvenience. The delivery boys were very polite and so careful with the furniture that we just had to tip them. Great communication all around. This will definitely be our go-to furniture store going forward!

Brittany’s customer service was perfect while helping us find bar stools. She showed us the selection, left us alone to peruse and deliberate, and was timely with checking in. Who knew buying furniture could be easy and quick! Appreciate the wonderful service. -from a guy who doesn’t like to shop

I shopped on line for dinning room set. I received a call about my order and delivery needs. The lady new exactly what I wanted what style what color how many chairs. She set me up with in house delivery and set up. My exact order arrived on time. The three guys were polite quick to assemble order and made sure we were satisfied before they left. I'm so impressed I will be going in store to purchase bedroom items very soon.