We needed a new mattress, and hoped we would only have to stop into one place. Success! We were helped as soon as we came in and were shown several potential options for what we wanted. It was easy and fast. We paid at the front desk and brain stormed for another item I had been looking for. We went to pick up the mattress the next day from the warehouse and it came in a large box that we were able to fit into the back of the car. Just like they explained to us, the mattress unrolled from the box and kind of fluffed itself up to a usable firmness before night rolled around. It was very comfortable and we are very happy with our purchase so far. The price was reasonable and the staff was super helpful! Highly recommend!
2 months ago
The store manager Dexter was fantastic. Best experience I've ever had in retail. There was an issue of one of my furniture pieces getting damaged during delivery, and Dexter promptly fixed the issue and replaced it with a new piece the same day! Dexter also assisted me in putting together my bed frame & headboard when I was not able to figure it out myself. Best customer service I have ever received! Would highly recommend this franchise.
a month ago
We worked with Dexter and had a phenomenal experience buying a new dining room table. The prices were great, but the customer service is the reason we will be back when we're ready for more furniture.
4 months ago
Dexter was great to work with! He showed us the options and when none worked he searched for something we explained we were interested in. The check out process was easy and he explained everything well. Thank you
4 months ago
I was welcomed without pressure and given the opportunity to view various items and Will was there to answer questions and very friendly on my first visit, when I came in to finalize my desicion, he was friendly, knowledgeable (both times) and helpful to get me out the door quickly and on my way because his customer service skills made him aware I was desiring to make my last trip to pay quick. Also, his knowledge on the protection plan made it a no brainer to purchase. Although the couch was on the low cost end of the things, he made it easy to see how helpful their services could be in needed in the future.