Friendly, helpful and honest service. I was in an out in about an hour, even with the purchase of a few furniture items. They are great about advertising their sales and really wanted me to get the best bang for my buck. I will be giving out their cards to everyone I know looking to buy furniture and I will be returning to this location again for my furnishing needs. Shout out to the salesperson, Briana, who helped us!
2 weeks ago
Tim was amazing and so helpful!! I will Definitely be recommending this place for my friends!
a year ago
Tyler and Don are exceptional salespeople! It is so nice to go into a store and have them greet you by name. I recently purchased new furniture which was scratched in shipping. They made getting the damaged piece replaced so easy. When it was delivered they followed up with a phone call to make sure everything was perfect. I also bought a new bed and learned pros and cons of each. I never felt pushed to buy the most expensive. There are many places to buy beds in Mitchell. I would never consider going anywhere else. I have been sleeping like a baby ever since. The $200 gift card I received as a perk for purchasing the mattress I did, which was a welcomed surprise.
a year ago
Totally unsatisfied!!! Yes I get there are delays on furniture right now but this is unacceptable for expensive furniture to take over 8 months to get and still being told it will be at least the end of the year! Ordered in February and at that time told we would get it in May. Well no one calls so we call in to get told august, once again no one calls so we call back and told end of the year- no thanks I’ll take my business elsewhere. Funny how you keep just seeking furniture that takes a year to come and I’m sure you’re not telling anyone it could be that long but yet I go to other places and they have tons of furniture on hand.
5 years ago
We had a great experience when we bought furniture at Unclaimed Freight in Mitchell! My husband and I purchased two beds and a sectional for our family room. We were very happy with the service Trina (the store manager) gave us. She spent a lot of time telling us about the different types of beds, and she answered all of our questions. She was very patient. We were able to get 0% financing for three years and Trina completed this process very quickly. Also, we had our furniture delivered in three days which was nice.
Once we got the furniture, we decided we wanted to change a piece in the sectional we ordered. We wanted to add a recliner. Trina said it was not a problem. It was delivered and exchanged right away. Excellent Customer Service. We would definitely shop at Unclaimed Freight Furniture again! It was a very positive experience.
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